Shipping & Delivery Policy

This Shipping & Delivery Policy describes how orders placed through the Fadsvane website (the “Website”) are processed, fulfilled, and delivered. By placing an order through the Website, you acknowledge and agree to the terms outlined in this Policy.

Fadsvane is a digital entertainment platform operated by PORSIN LIMITED, with its registered office at:

Unit 101A, 1/F, Public Industrial Building, 56 Hoi Yuen Road, Kwun Tong, Hong Kong.

References to “Fadsvane”, “we”, “us”, or “our” refer to the brand and its operating entity, PORSIN LIMITED.

Nature of Products

Fadsvane specializes in digital gaming products, including but not limited to:

• Game point cards
• CDKeys
• Activation codes
• Redeem codes
• Digital gaming vouchers

All products sold on the Website are digital products only. No physical goods will be shipped.

Order Processing

All orders are subject to payment authorization, fraud screening, and operational review procedures.

Most orders are processed automatically and delivered shortly after successful payment confirmation. Certain transactions may require manual verification for security and fraud prevention purposes.

Estimated processing times:

• Standard orders: within 5–30 minutes
• Manual review orders: within 1–24 hours

Processing times may vary during:

• High order volumes
• Publisher maintenance
• Payment verification procedures
• Technical interruptions or network delays

Digital Delivery Methods

Purchased digital products may be delivered through one or more of the following methods:

• On-screen code display after payment
• Email delivery
• Customer account order history
• Secure digital download page

Customers are responsible for ensuring that their email address and account information are accurate before completing payment.

Delivery Confirmation

An order shall be deemed successfully delivered once:

The digital code, CDKey, voucher, or activation code has been successfully displayed, issued, or sent to the customer’s registered email address or account.

Customers are responsible for checking spam or junk mail folders where applicable.

Product Compatibility

Customers are solely responsible for verifying:

• Regional compatibility
• Platform compatibility
• Product version
• Game availability
• Account restrictions

before purchasing any digital products.

Fadsvane shall not be responsible for issues caused by incorrect customer selections.

Delays & Third-Party Interruptions

While we strive to ensure timely delivery, delays may occasionally occur due to:

• Publisher system maintenance
• Third-party platform outages
• Payment processor verification
• Internet or network disruptions
• Force majeure events

We will make reasonable efforts to assist customers in resolving delivery-related issues where possible.

Fraud Prevention & Security Review

To maintain platform security and comply with payment industry standards, we reserve the right to:

• Request identity verification
• Request proof of payment ownership
• Delay suspicious transactions for manual review
• Refuse or cancel orders suspected of fraud, abuse, or unauthorized activity

Orders flagged by our risk management systems may require additional verification time.

Non-Physical Shipment Disclaimer

As all products available through the Website are digitally delivered products, no physical shipping, courier service, or postal delivery is involved in any transaction.

Contact Information

For questions regarding order status or digital delivery, please contact:

support@fadsvane.shop

Customer support inquiries are typically answered within 24–48 business hours.